Shipping & Returns
Returns are made with the return of the invoice to cancel the invoice. If you do not have the Original invoice, you will not be able to return the product or money.
Package & Shipping
As a general rule, packages are sent within 24 hours after receipt of payment, via PSE, EFECTY, BALLOT, Credit Card, PSP with tracking number and delivery without signature. If you prefer the certificate sent by Deprisa, Extra, an Additional Charge will apply. Contact us before requesting this option. Whatever form of delivery you choose, we will provide a link so you can track your order online.
Shipping costs include handling and packaging costs, as well as shipping costs. Handling costs have a fixed price, while transportation costs may vary according to the total weight of the package.
We recommend that you group all your items in the same order. We can not combine two different orders, and the shipping costs will apply to each one individually. We are not responsible for any damage to your package after shipment, but we do our best to protect all the fragile items.
The boxes are large and your Items will be well protected
